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Terms & Conditions

Please no muddy boots or clothing in the salon. This results in extra cleaning before the next appointment.

50% charge of your treatment total will be charged if you cancel your appointment within 48 hours or if you are a no-show to your appointment.

If you no-show your appointment, it will be marked onto your client data form, when you no-show 2 times you will be blacklisted from our system.

Please arrive at least 5 minutes before your appointment start time so we can start your appointment on time.

We will not be able to fulfil your appointment if you are more than 15 minutes late.

Please attend your appointments alone. If someone is bringing you to your appointment they are to wait in our waiting area. This does not include treatments for under 18's where a parent or guardian should be present.

We do not offer refunds on any treatments already carried out.

We do not offer refunds, exchanges or an expiry date extension on gift vouchers.

ALL consultation forms are to be filled out before your appointment. If you fail to fill them out, we will ask you to do them before your appointments, this will then eat into your appointment time.

Please confirm your appointment using the instructions from the confirmation email or text you receive when booking. If you fail to confirm your appointment, this will result in your appointment being cancelled.

For all semi permanent make up treatments, a deposit of £50 is due at time of booking.

Masks do not need to be worn but if you wish to wear one, please do. Hand sanitiser is to be used wherever possible from the hand sanitiser stations we have around the salon.